RIGO Personal Data Protection Policy
1. Objective
This is politics, Riverside Makine Parçaları İç ve Dış Ticaret A.Ş. (“RIGO”) to protect and ensure the confidentiality of personal data processed by the Company and to ensure the confidentiality of personal data processed by the Company Personal Data Protection Law (“KVKK”) in order to ensure compliance with the Law.
2. Scope
This policy covers the personal data of RIGO's customers, potential customers, suppliers, employee candidates, website visitors and all natural persons who communicate with RIGO.
3. Collection of Personal Data
RIGO;
- By website contact form, email, phone, social media or physical means,
- Within the scope of customer relations and sales processes,
- It may collect personal data through applications such as test drives, requests for offers or service appointments.
The data collected may consist of name-surname, contact information (phone, e-mail, address), request content and, if deemed necessary, data related to transaction security.
4. Purposes of Processing Personal Data
The personal data collected may be processed for the following purposes:
- Responding to customer requests, preparing proposals, conducting sales and service processes,
- Managing customer satisfaction and communication activities,
- Providing financial transactions and after-sales support services,
- Maintaining commercial and operational activities in accordance with the legislation,
- Information and promotion of RIGO's products and services (if explicit consent has been obtained).
5. Transfer of Personal Data
Personal data;
- Only under the conditions specified in the legislation,
- Authorized public institutions and organizations,
- Suppliers or service providers with whom you have a contractual relationship (e.g. technical support, IT infrastructure, cargo service, etc.)
can be shared.
No personal data, will not be shared, sold or transferred to third parties for marketing purposes without explicit consent.
6. Data Retention Period
Personal data are stored for the periods stipulated in the relevant legislation or for the period required by the purpose of processing; when this period expires, they are securely deleted, destroyed or anonymized.
7. Data Security
RIGO, in order to protect the confidentiality and integrity of personal data;
- Technical and administrative measures are in place to prevent unauthorized access,
- Hosting information systems in secure infrastructures,
- It regularly informs its employees about data privacy.
8. Rights of the Relevant Person
Persons whose personal data are processed in accordance with Article 11 of the LPPD;
- Learn whether their personal data is being processed,
- Request information if processed,
- Learn the purpose of processing and whether it is used for its intended purpose,
- Knowing the third parties to whom it is transferred domestically or abroad,
- Request correction if incomplete or incorrectly processed,
- Do not request deletion or destruction,
- It has the right to request that these transactions be notified to third parties to whom the transfer is made.
You can contact us through the following communication channels to exercise these rights:
- Email: admin@riverside-go.com
- Address: Riverside Makine Parçaları İÇ ve DIŞ TİC. A.Ş., Havutlu Mahallesi Hürriyet Caddesi No: 31F Havutlu Sanayi Çarşısı I Blok, No: 7 01375 Yüreğir/ADANA
- WhatsApp: 0533 442 1010
9. Policy Changes
RIGO reserves the right to modify this policy according to changes in legislation or internal practices. The current version is always www.riverside-go.com/kvkk